01

What a business can truly achieve

An organization can connect documents, shares, calendars, contacts, identities and data to the workflows and other software already in use, instead of adapting its own processes to the software.

Nebulas develops apps, workflows, automations and integrations with ERP, CRM, identity and other systems using supported and upgradeable extension points.

02

How customization happens

Steps

  1. Define which data, workflows and systems need to connect to Nextcloud.
  2. Nebulas develops apps, workflows and automations on supported extension points.
  3. Integrations with ERP, CRM and identity are built on the same principle.
  4. The result remains upgradeable over time, not a fragile workaround.

03

What is needed before starting

Prerequisites

  • An agreed scope for what the managed service should cover.
  • Clarity on which systems (ERP, CRM, identity) need to connect.
  • Willingness to use supported and upgradeable extension points.

04

A hypothetical case

Hypothesis: a company wants documents shared on Nextcloud to update automatically when a record changes in the CRM. Nebulas can develop the automation and integration using supported and upgradeable extension points, connecting data and workflows as intended by the service.

05

How responsibilities remain clear

  • Architecture and data location are documented.
  • Administrative access, encryption and retention are described in a matrix.
  • Dependencies, maintenance and support are tracked.
  • Every change remains traceable over time.

06

What Nebulas Managed Nextcloud does concretely

Nebulas designs, migrates and manages Nextcloud as a business cloud service, covering architecture, compute, database, storage, cache, network, access, updates, monitoring, capacity, backup, security and support according to the agreed scope.

On customization, Nebulas develops apps, workflows, automations and integrations with ERP, CRM, identity and other systems using supported and upgradeable extension points, so the environment remains manageable over time.

07

How to request a customization

Steps

  1. List the data, workflows and systems to connect to Nextcloud.
  2. Share the managed service scope with Nebulas.
  3. Define which integrations (ERP, CRM, identity) are actually needed.
  4. Verify that every development uses supported extension points.
  5. Request documentation of responsibilities and changes.

08

Next step

Those who want to connect Nextcloud to their processes can start by defining the scope and desired integrations with Nebulas.

FAQ

Frequently asked questions

Can Nebulas integrate Nextcloud with the company's ERP or CRM?

Yes, Nebulas develops integrations with ERP, CRM, identity and other systems using supported and upgradeable extension points within Nebulas Managed Nextcloud.

Does customization compromise future updates?

No: Nebulas uses supported and upgradeable extension points precisely to avoid apps, workflows and automations becoming fragile over time.

Who remains responsible for access and data after customization?

Responsibilities remain documented: architecture, administrative access, encryption and retention are described in a responsibility matrix with traceable changes.

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Sources and verification