Nebulas Managed Nextcloud: what the service includes, item by item

01

What a company gains by entrusting Nextcloud to a managed service

Nebulas Managed Nextcloud turns a collaboration platform into a full enterprise cloud service. Documents, shares, calendars, contacts, identities and data can be connected to the workflows and other software already used by the organization, instead of remaining an isolated system to manage separately.

02

How Nebulas proceeds from design to day-to-day management

Steps

1. Designs the architecture and defines the service scope together with the company.
2. Migrates data and permissions by inventorying the existing environment before the switch.
3. Plans tests and the move to production, verifying integrity and performance.
4. Prepares people to work in the new environment after migration.
5. Continuously manages compute, storage, network, access, updates and support.

03

What is needed before starting the service

Prerequisites

• A scope agreed between the company and Nebulas on what the service must cover.
• An inventory of existing data and permissions to plan the migration.
• Shared RPO and RTO objectives for data recovery.
• Clarity on which systems (ERP, CRM, identity) need to integrate with Nextcloud.

04

A hypothetical case: a company unifying documents and calendars

Hypothetical example: a company with teams spread across multiple sites wants to connect documents, calendars and contacts to its workflows. Nebulas inventories existing data and permissions, plans a migration with preliminary tests, verifies integrity and performance, and prepares people to operate in the new environment before going into production.

05

How the service protects continuity and recovery

• Continuous maintenance and monitoring of application and infrastructure signals.
• Protected copies of data according to RPO and RTO objectives defined with the company.
• Periodic recovery checks to confirm recovery capability.
• A service able to recover data according to the agreed terms.

06

Clear customization and responsibilities with Nebulas

Nebulas develops apps, workflows, automations and integrations with ERP, CRM, identity and other systems using supported and upgradable extension points. Architecture, data location, administrative access, encryption, retention, dependencies, maintenance and support are documented with a responsibility matrix and traceable changes, so every role in the company knows what it manages internally and what is entrusted to the service.

07

Practical sequence for evaluating adoption

Steps

1. Define the service scope with Nebulas: architecture, compute, storage, backup, security, support.
2. Request the data and permissions inventory as a basis for migration planning.
3. Agree together on RPO and RTO objectives before signing the agreement.
4. List the systems (ERP, CRM, identity) to be integrated via the extension points.
5. Ask for the responsibility matrix to know who manages what.

08

Next step

Before deciding, check with Nebulas which service scope meets your organization's needs and request the responsibility matrix as a shared reference document.