01

What changes when customers and operations share the same space

Nebulas Analytics brings together CRM analytics, segmentation, new customers, lead funnel, projects, messaging, and audit trail in the same environment as financial KPIs, extending oversight from the financial result to daily execution.

02

How a unified view comes together

Steps

  1. Authorized business data is turned into KPIs, charts, and tables in the same analysis space.
  2. Sales, margins, finance, customers, stock, and operations coexist from the executive overview to operational detail.
  3. Each user moves, shows, or hides widgets and compares the chosen period with the previous one.
  4. Available tables can be exported to CSV for deeper analysis outside the dashboard.

03

What you need before you start

Prerequisites

  • Authorized business data connected to the analytics platform.
  • Users with dashboard access to customize the widgets.
  • Consistent sources on sales, warehouse, orders, and CRM activity.

04

A hypothetical case: from funnel to warehouse

Imagine a sales manager following the lead funnel alongside low-stock products in the warehouse. Seeing customer segmentation, new contacts, and reserved quantities together, they can tell whether a surge in requests risks clashing with insufficient stock, before the issue reaches open orders.

05

What to check periodically

  • Consistency between customer segmentation and CRM analytics data shown on the dashboard.
  • Lead funnel updates against newly registered customers.
  • Alignment between low-stock products, movements, and open orders.
  • Traceability of activities through the available audit trail.

06

How to set up analysis in Nebulas Analytics

In Nebulas Analytics, the dashboard brings together indicators on sales, purchases, profitability, credit, customers, warehouse, orders, and activity: it is recommended to configure CRM analytics, segmentation, and lead funnel widgets alongside stock value, categories, and low-stock products, so customers and operations can be read in the same period-over-period comparison.

07

A practical weekly flow

Steps

  1. Open the dashboard and compare the current period with the previous one on customer and operational KPIs.
  2. Review the lead funnel and new customers alongside stock value and reserved quantities.
  3. Check projects and messaging to connect sales activity to execution.
  4. Export useful tables to CSV for detailed analysis outside the dashboard.
  5. Check the audit trail to verify traceability of changes.

08

Next step

Anyone who wants to see customers, warehouse, and operations in the same space can start by organizing the CRM analytics, segmentation, and lead funnel widgets in their Nebulas Analytics dashboard.

FAQ

Frequently asked questions

What customer data does Nebulas Analytics show?

It shows CRM analytics, segmentation, new customers, and lead funnel, alongside projects, messaging, and audit trail to connect the sales relationship to daily execution.

Can I compare operational KPIs with previous periods?

Yes, each user can compare the chosen period with the previous one and customize dashboard widgets by showing or hiding indicators.

Do warehouse and customer data stay separate?

No, sales, margins, finance, customers, stock, and operations stay in the same analysis space, from the executive overview to operational detail.

Sources and verification